Increase of nearly 4,000 HWRC bookings over festive period shows system success

14 January 2026

West Northamptonshire Council is thanking residents for their continued support of the Household Waste Recycling Centre (HWRC) booking system, after a smooth and well‑used festive period that saw increased visitor numbers with no queues or delays on site. 

During the week between Christmas and New Year (29 December 2025 to 4 January 2026), HWRCs across West Northamptonshire experienced an increase of nearly 4,000 visits compared to the week before, as residents made use of the centres for seasonal clear‑outs and recycling. Thanks to the growing number of people booking ahead, sites were able to manage this demand efficiently, ensuring quick entry and a positive experience for users during what became the second busiest week since the booking system was introduced. 

The Council is encouraged by the steady shift in behaviour since the booking system was introduced, with the latest figures showing 97% of residents secured their slot in advance. This has helped reduce congestion, improve resident experiences and maintain a reliable flow of vehicles even during peak periods such as Christmas. 

With the booking system now being live for over two months, the council is politely reminding residents that all visits must be booked before arriving at an HWRC during their designated time slot. Anyone arriving without a booking will be asked to pull over and make one before entering the site. This ensures fairness for those who have booked and keeps the flow of traffic moving as planned for. 

Booking remains quick and easy, with appointments often available on the same day. Appointments for the HWRCs can be booked quickly and easily up to two-weeks in advance. Those unable to access the internet can book by phone on 0300 126 7000. 

We’re really pleased to see residents embracing the booking system and helping us keep sites running smoothly, especially during peak periods, like the festive break we have just had. With over 11,000 visits during this period, the increase in visits without queues shows the system is working and we want to thank everyone who has taken the time to book before arriving. By continuing to book in advance, residents can enjoy a quicker, safer and more reliable experience at our recycling centres.Cllr Nigel Stansfield, Cabinet Member for Environments, Recycling and Waste at West Northamptonshire Council

Residents from outside of West Northants and traders wishing to use a HWRC can pay to use the small trade waste service at the Sixfields and Ecton Lane centres if they wish. For more information, visit Household Waste Recycling Centres (HWRCs).